gibaji Terms and Conditions

These terms and conditions ("Terms") apply to the use of the gibaji platform and all its related services. By accessing our platform through the gibaji website, mobile version or any other medium, you will be deemed to have automatically and fully accepted and agreed to these Terms.

These Terms form a binding legal agreement. If you do not agree with any part of these Terms, please refrain from using our platform.

gibaji reserves the right to amend, modify or update these Terms at any time at its sole discretion. Continuing to use the platform after updated Terms are published will be taken to mean that you have accepted the new Terms. It is therefore recommended that you revisit this page regularly.

2.1 Registration Eligibility

To create an account on gibaji and use the platform, you must meet the following conditions:

• You must be at least 21 (twenty-one) years of age.
• You must reside in a jurisdiction where online gaming activity is not legally prohibited.
• You are acting on your own behalf and are not managing an account on behalf of someone else.
• All information provided in your account is accurate, complete and up to date.
• You have not previously been banned from gibaji through any account.

2.2 One Account Policy

Each individual may create only one account. If our system detects that the same person holds multiple accounts, all associated accounts may be immediately closed and all deposited funds and bonuses may be forfeited.

2.3 Account Verification

gibaji may at any time request verification of your identity, age and payment method. Copies of a national identity card, passport or other government-issued document may need to be provided for verification. We reserve the right to place withdrawal processing on hold if required documents are not supplied.

3.1 Deposit Methods and Limits

gibaji supports the following payment methods:

3.2 Withdrawal Terms

• The account must be fully verified for a withdrawal request to be approved.
• Withdrawals may only be made through the same method used for the deposit.
• Winnings from bonuses must meet the applicable wagering requirements before withdrawal.
• gibaji reserves the right to suspend or cancel a withdrawal in the case of unusual or suspicious activity.

3.3 Currency

All transactions on the gibaji platform are conducted in Bangladeshi Taka (BDT / ৳).

4.1 Welcome Bonus

gibaji offers new members a 100% bonus on their first deposit, up to a maximum of ৳15,000. For example:

• Deposit ৳1,000 → Bonus ৳1,000 → Total balance ৳2,000.
• Deposit ৳32,000 → Bonus ৳15,000 → Total balance ৳47,000.

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 10 times (10x). This means that after wagering the bonus amount 10 times, funds from the bonus will be eligible for withdrawal.

4.3 General Bonus Terms

• Each bonus offer applies once per account.
• Direct withdrawals may be restricted while a bonus is active.
• gibaji reserves the right to cancel a bonus if misuse is suspected.
• The validity period and detailed terms of bonus offers will be stated on the relevant promotions page.
• gibaji reserves the right to modify or cancel any promotion at any time.

4.4 VIP Program

The gibaji VIP program has 4 tiers and weekly cashback is provided at each tier:

• Bronze: Up to 0.4% weekly cashback.
• Silver: Up to 0.8% weekly cashback.
• Gold: Up to 1.1% weekly cashback.
• Platinum: Up to 1.5% weekly cashback.

Advancement to a higher tier depends on your consistent activity and participation on the platform.

5.1 General Game Rules

All games on gibaji are operated through third-party game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, NetEnt, Microgaming and others. The rules of these providers may also apply.

• Each game has its own rules which are displayed within the game itself.
• If a game is interrupted mid-session due to a technical issue, gibaji will investigate and provide a fair resolution.
• The displayed result will be considered final; decisions will be made according to game logs.
• gibaji is not obligated to honor winnings that result from a software error.

5.2 Fair Play

gibaji is committed to ensuring a fair and transparent gaming environment. All games on our platform are tested and secured with SSL encryption technology.

5.3 Prohibited Activities

The following activities are strictly prohibited and may result in account termination:

• Any form of fraud, manipulation or use of bots.
• Operating multiple accounts for the purpose of bonus abuse.
• Money laundering or illegal financial activity.
• Harassing other players or disrupting platform operations.
• Attempting to hack or gain unauthorized access to gibaji systems.

All content on the gibaji website and platform — including logos, graphics, text, software, code, designs and other elements — is the exclusive property of gibaji or the relevant licensors.

Reproducing, distributing, modifying or using any content from the platform for commercial purposes without prior written permission from gibaji is strictly prohibited.

Detailed information on the collection, processing and protection of your personal data is provided on our Privacy Policy page. The privacy policy is considered an inseparable part of these Terms.

By registering your account, you will also be deemed to have consented to our privacy policy. gibaji uses SSL encryption technology to keep your information secure.

gibaji firmly believes in responsible gaming. We encourage all players to enjoy entertainment within their limits.

• Treat gaming as a form of entertainment, not a source of income.
• Set your weekly or monthly budget in advance.
• If you find it difficult to control your gaming, please contact our 24/7 support.
• Visit our Responsible Gaming page to self-exclude your account or set limits.

9.1 Account Closure by gibaji

gibaji may temporarily suspend or permanently close your account in the following circumstances:

• Any violation of these Terms.
• Suspicion of fraud or bonus abuse.
• Providing false or incomplete identity information.
• Failure to supply requested verification documents.
• Suspicion of involvement in money laundering or financial crime.

9.2 Account Closure by the User

You may request closure of your account at any time by contacting our support team. Any pending withdrawal requests will be settled before the account is closed.

To the maximum extent permitted by applicable law, gibaji will not be liable for any indirect, incidental, special or consequential damages. This includes interruptions caused by technical errors, network issues or provider-related problems.

The gibaji platform is provided on an "as is" basis and no guarantee of uninterrupted or error-free service is made. However, we strive to deliver the highest quality service.

For any dispute or complaint, please contact our support team first. Our 24/7 live chat support is available in Bengali. You may also reach us by email: [email protected]

Most disputes can be resolved through support channels. gibaji reviews all complaints impartially on the basis of verifiable game logs and transaction records.

12.1 Entire Agreement

These Terms, the privacy policy and the responsible gaming policy together form the entire agreement between you and gibaji.

12.2 Severability

If any provision of these Terms is found to be invalid by a court or authority, the remaining provisions will continue in full force and effect.

12.3 Waiver

gibaji's failure to take action in response to a breach of these Terms does not waive its right to take action in response to any subsequent breach.

12.4 Contact

For any questions or comments regarding these Terms, please contact us:

• Email: [email protected]
• Live Chat: Active 24/7 (in Bengali)